Return Policy

Only pressure washer products made directly from this site (pressureusa.com) are eligible for return and refund.

Returns and refunds for products sold on https://www.pressureusa.com/ are at the sole discretion of Company Reliable Technical Support.

A Return Goods Authorization (RGA) must be requested by email listed on your purchase receipt. Items must be returned in their original packaging. Products damaged by misuse, abuse, or regular wear and tear will not be accepted for return or refund. Upon incident of manufacturer defect, the pressureusa.com store Return/Refund Representatives will award you a refund. Return shipping is the responsibility of the customer. Refunds are credited back to customers Visa, MasterCard or American Express credit/debit cards. A customer can either choose to get a full refund on the manufacturer defected product, or exchange the damaged product for a new one free of charge. If you receive the wrong order, or ordered the wrong product, contact us by email to request your RGA form, and return the part/product within 30 days (the product should be returned in a new un-installed condition in order to receive credit) from the receipt of the items. Any returns between 31-45 days are subject to 20% restock fee. No credit will be given after 45 days after the receipt has been issued.

Special orders, or orders that are requested that are not in our online shops inventory, will not be able to be returned or refunded. Nevertheless, special orders can still be ordered through email or by phone, but cannot be returned or refunded as listed above.